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HELP MAINTAIN THE BEAUTY OF YOUR JEWELLERY WITH SOME EXTRA LOVING CARE.

AVOID CHEMICALS

Chemicals can damage or tarnish precious metals and may harm some coloured gems.

COSMETICS

Put jewellery on after you’ve applied makeup, hairspray, perfume and sunscreen lotion, and be sure to let everything dry before adding your jewellery.

AT HOME

Keep jewellery away from vinegar, lemons, acidic foods and cooking grease, and remove before using household cleaners.

SWIMMING

Remove jewellery before swimming in a chlorinated pool, and avoid wearing gold plate near the ocean as salt water can break down plating more rapidly.


STORE SAFELY

AT HOME

Store your jewellery in a soft cloth or pouch made of cotton or silk (avoid linen) to protect it from external elements.

Metals can be affected by exposure to light, anything from sunlight to household lighting. Ensure your jewellery is stored away from halogen lighting; halogens get hot and their heat can tarnish metal faster.

Pearls draw moisture from the air, therefore storing your pearl jewellery in a dry area, such as a safe deposit box, can sometimes do more harm than good.

TRAVELLING

Protect your jewellery from scratches and impact damage by padding them in a small case.


CLEAN WISELY

Jewellery will naturally age and tarnish over time and many people enjoy the character of aged jewellery. If you prefer to keep your jewellery looking pristine we recommend cleaning regularly using a gentle, environmentally-friendly method.

GOLD PLATE

Wash with a wet cloth and a mild, detergent free soap. Avoid vigorous rubbing.

GOLD

Wash with a wet cloth and a mild, detergent free soap. Avoid vigorous rubbing.

SILVER JEWELLERY

Here is one of our favourite techniques for removing tarnish off silver:

  1. Place 2 teaspoons of baking soda and a 10cm square (saucer-sized) piece of tin foil in a pot of boiling water.
  2. Add sterling jewellery.
  3. Simmer for 5-10 minutes.
  4. Remove jewellery, wash thoroughly and dry with a soft cloth.

Note: this technique removes tarnish, but it doesn’t polish the jewellery. That is to say, it doesn’t increase its shine. You may want to occasionally send your jewellery to us for a complimentary clean and polish.

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WE CAN HELP KEEP YOUR JEWELLERY
SHINING LIKE NEW.

You are welcome to send Kiri Schumacher jewellery to us for a complimentary clean and polish anytime. Please contact us before sending a parcel and we’ll let you know how to send your items.

WE’LL DO OUR BEST TO HELP WITH REPAIRS AND REPLACEMENTS.

If you lose or damage your jewellery, please contact us and we’ll do our best to help. We are able to fix most damaged pieces and can usually make individual earrings as required.

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CUSTOMER CARE